Complex Care Support
Specialised, high-level care for people with multiple or intensive needs. We deliver skilled, compassionate support for complex disabilities, chronic health conditions, behaviours of concern, and rare diseases.
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What is Complex Care Support?
Complex Care Support provides tailored assistance for people with multiple, severe, or chronic disabilities, health conditions, or behaviours of concern. It goes beyond standard disability care, offering skilled help with medical tasks, personal care, and behavioural support to ensure safety, dignity, and comfort at home.
Our service is designed for those who need a higher level of supervision, coordination, or clinical care, including people who require PEG feeding or wound management, or live with rare diseases.
Our Complex Care Services
We offer a wide range of support designed for participants with higher or multiple needs, including medication management, wound care, PEG feeding, seizure monitoring, Positive Behaviour Support, personal care, and 24/7 or overnight assistance.
- High-Intensity Daily Support: Sensitive assistance with complex care needs, including personal hygiene, medical protocols, and therapy support.
- One-on-One Personal Care: Dedicated support focusing on your individual needs, from nutrition and exercise to daily wellbeing routines.
- Transport Support: Safe, reliable transportation for medical appointments, social activities, and community participation.
- Daily Living Assistance: Support with cooking, cleaning, shopping, and household management to maintain your independence.
- Life Skills Development: Building practical skills in budgeting, planning, and decision-making for greater independence.
- Health Management Support: Assistance with medications, healthcare appointments, and maintaining your wellbeing routines.
- Community Engagement: Support to connect with local activities, services and maintain social relationships.
- Accommodation Support: Help with maintaining a safe, comfortable living environment suited to your needs.
Our services adapt with you, ensuring the right level of professional care when it’s needed most.
Benefits of Complex Care Support
Complex Care Support provides safety, peace of mind, and skilled help for people with intensive needs. It ensures coordinated, consistent care that maintains dignity, reduces hospital admissions, and supports independence at home.
- Confidence to live more independently
- Build meaningful community connections
- Improve emotional and mental well-being
- Develop essential life skills
- Flexible support to suit your needs
We’re committed to delivering care that truly meets your needs, wherever you are on your journey.
Our approach to care
We understand every person has unique needs. Our approach involves listening carefully, developing personalised care plans, partnering with families, and providing culturally sensitive, reliable support for complex health and behavioural needs.
- Collaborative support tailored to your needs
- Encouraging gradual progress with consistent guidance
- Regular reviews to adapt to your changing requirements
- Flexible options, including shared or individual living arrangements
- Coordination with families, healthcare providers, and other professionals
We’re here to deliver safe, respectful, professional care that adapts as your needs change.
Experienced and dedicated Complex Care providers
Our team includes experienced carers and trained professionals who understand the demands of complex needs. We provide safe, compassionate, and reliable support for medical requirements, personal care, and behavioural challenges, always delivered with dignity and respect.
We prioritise strong partnerships with clients and families, listening carefully and developing personalised plans that adapt as needs evolve. Whether supporting someone with multiple disabilities, chronic health conditions, or rare diseases, we are committed to delivering consistent, high-quality care you can trust.
Let’s create a life of independence together
Ready for a meaningful partnership? We’re here to support you every step of the way.
Contact Us Today"Exceptional support"
"Peace of mind"
"Feels like family here"
Frequently Asked Questions
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View all FAQsWhat is Complex Care Support?
Complex Care Support is specialised assistance for people with high-level needs, including multiple disabilities, chronic health conditions, behaviours of concern, or rare diseases. It involves skilled personal care, clinical tasks, and coordinated support to maintain safety and dignity at home.
Who can benefit from Complex Care Support?
Anyone with intensive or multiple support needs may benefit, including those who are medically fragile, require PEG feeding, tracheostomy care, wound management, or need 24/7 supervision or behavioural support.
What services are included in Complex Care Support?
Our support includes medication administration, diabetes management, wound care, seizure monitoring, continence and catheter care, personal care, Positive Behaviour Support, and tailored assistance for rare conditions.
Are your carers trained for complex medical needs?
Yes. Our team includes experienced support workers and nurses trained to deliver safe, reliable care for complex medical tasks and behavioural needs, ensuring the highest quality of support at home.
Can Complex Care Support be funded through the NDIS?
Yes. Complex Care Support is an NDIS-approved service. We can help you navigate your plan and ensure your funding is used effectively to provide the skilled, personalised care you need.
We’re here to help
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Or Give us a Call 0425 168 053